/* ─────────────────────────────────────────
   Intimy Fans – Central de Ajuda (Front)
───────────────────────────────────────── */

@import url('https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700&family=Playfair+Display:wght@600;700&display=swap');

:root {
    --ihc-bg:           #0e0c11;
    --ihc-surface:      #16131c;
    --ihc-surface-alt:  #1d1926;
    --ihc-border:       #2a2435;
    --ihc-text:         #e0dce6;
    --ihc-muted:        #9a92a8;
    --ihc-accent:       #d44a7a;
    --ihc-glow:         rgba(212,74,122,0.14);
    --ihc-soft:         #e8729e;
    --ihc-heading:      #f5f0fa;
    --ihc-radius:       12px;
    --ihc-green:        #3ecf8e;
    --ihc-orange:       #f6993f;
    --ihc-blue:         #5b8dee;
}

.ihc-wrap {
    font-family: 'DM Sans', sans-serif;
    background: var(--ihc-bg);
    color: var(--ihc-text);
    border-radius: 16px;
    overflow: hidden;
    max-width: 860px;
    margin: 0 auto;
    border: 1px solid var(--ihc-border);
}

/* ── Logged Out ── */
.ihc-logged-out {
    padding: 80px 40px;
    text-align: center;
}
.ihc-lo-icon {
    font-size: 3rem;
    margin-bottom: 20px;
}
.ihc-logged-out h2 {
    font-family: 'Playfair Display', serif;
    font-size: 1.8rem;
    color: var(--ihc-heading);
    margin-bottom: 12px;
}
.ihc-logged-out p {
    color: var(--ihc-muted);
    margin-bottom: 28px;
    font-size: 0.95rem;
}

/* ── Header ── */
.ihc-header {
    background: var(--ihc-surface);
    border-bottom: 1px solid var(--ihc-border);
    padding: 20px 28px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 12px;
}
.ihc-logo {
    font-family: 'Playfair Display', serif;
    font-size: 1.3rem;
    font-weight: 700;
    color: var(--ihc-heading);
}
.ihc-logo span { color: var(--ihc-accent); }
.ihc-header-sub {
    font-size: 0.72rem;
    color: var(--ihc-muted);
    text-transform: uppercase;
    letter-spacing: 1.8px;
    margin-top: 2px;
}
.ihc-user-badge {
    display: flex;
    align-items: center;
    gap: 10px;
    background: var(--ihc-surface-alt);
    border: 1px solid var(--ihc-border);
    border-radius: 50px;
    padding: 6px 14px 6px 6px;
    font-size: 0.85rem;
    color: var(--ihc-text);
}
.ihc-user-badge img {
    border-radius: 50%;
    display: block;
}

/* ── Stats ── */
.ihc-stats {
    display: flex;
    background: var(--ihc-surface-alt);
    border-bottom: 1px solid var(--ihc-border);
}
.ihc-stat {
    flex: 1;
    text-align: center;
    padding: 20px 16px;
    border-right: 1px solid var(--ihc-border);
}
.ihc-stat:last-child { border-right: none; }
.ihc-stat-num {
    font-size: 1.8rem;
    font-weight: 700;
    color: var(--ihc-heading);
    line-height: 1;
    margin-bottom: 4px;
}
.ihc-num-open { color: var(--ihc-accent); }
.ihc-num-res  { color: var(--ihc-green); }
.ihc-stat-label {
    font-size: 0.72rem;
    color: var(--ihc-muted);
    text-transform: uppercase;
    letter-spacing: 1.2px;
}

/* ── Tabs ── */
.ihc-tabs {
    display: flex;
    background: var(--ihc-surface);
    border-bottom: 1px solid var(--ihc-border);
    padding: 0 28px;
}
.ihc-tab {
    background: none;
    border: none;
    border-bottom: 2px solid transparent;
    color: var(--ihc-muted);
    font-family: 'DM Sans', sans-serif;
    font-size: 0.9rem;
    font-weight: 500;
    padding: 16px 20px;
    cursor: pointer;
    position: relative;
    bottom: -1px;
    transition: all 0.25s;
}
.ihc-tab:hover { color: var(--ihc-text); }
.ihc-tab.active {
    color: var(--ihc-accent);
    border-bottom-color: var(--ihc-accent);
}

/* ── Tab Content ── */
.ihc-tab-content { display: none; padding: 28px; }
.ihc-tab-content.active { display: block; }

/* ── Empty State ── */
.ihc-empty {
    text-align: center;
    padding: 60px 20px;
}
.ihc-empty-icon { font-size: 2.5rem; margin-bottom: 16px; }
.ihc-empty p {
    color: var(--ihc-muted);
    margin-bottom: 20px;
    font-size: 0.9rem;
}

/* ── Ticket Cards ── */
.ihc-ticket-list { display: flex; flex-direction: column; gap: 14px; }

.ihc-ticket-card {
    background: var(--ihc-surface);
    border: 1px solid var(--ihc-border);
    border-radius: var(--ihc-radius);
    padding: 22px;
    transition: border-color 0.25s;
}
.ihc-ticket-card:hover { border-color: rgba(212,74,122,0.25); }

.ihc-ticket-top {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 8px;
    margin-bottom: 12px;
}
.ihc-ticket-meta { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.ihc-ticket-id {
    font-size: 0.78rem;
    font-weight: 700;
    color: var(--ihc-muted);
    letter-spacing: 0.5px;
}

/* Topic badges */
.ihc-topic-badge {
    font-size: 0.72rem;
    font-weight: 600;
    padding: 4px 10px;
    border-radius: 20px;
    background: var(--ihc-glow);
    color: var(--ihc-soft);
}

/* Status badge */
.ihc-status-badge {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 0.78rem;
    font-weight: 600;
    color: var(--ihc-muted);
}
.ihc-dot {
    width: 8px; height: 8px;
    border-radius: 50%;
    display: inline-block;
    animation: ihc-pulse 2s infinite;
}
.ihc-dot-open     { background: var(--ihc-accent); }
.ihc-dot-review   { background: var(--ihc-orange); }
.ihc-dot-replied  { background: var(--ihc-blue); }
.ihc-dot-resolved { background: var(--ihc-green); animation: none; }
.ihc-dot-closed   { background: var(--ihc-muted); animation: none; }

@keyframes ihc-pulse {
    0%, 100% { opacity: 1; }
    50%       { opacity: 0.4; }
}

.ihc-ticket-subject {
    font-size: 0.97rem;
    font-weight: 600;
    color: var(--ihc-heading);
    margin-bottom: 8px;
}
.ihc-ticket-msg {
    font-size: 0.86rem;
    color: var(--ihc-muted);
    line-height: 1.6;
    margin-bottom: 14px;
    max-height: 80px;
    overflow: hidden;
    position: relative;
}

/* Admin reply */
.ihc-admin-reply {
    background: rgba(91,141,238,0.08);
    border-left: 3px solid var(--ihc-blue);
    border-radius: 0 8px 8px 0;
    padding: 14px 18px;
    margin-bottom: 14px;
}
.ihc-reply-label {
    font-size: 0.75rem;
    font-weight: 700;
    color: var(--ihc-blue);
    margin-bottom: 6px;
    text-transform: uppercase;
    letter-spacing: 0.8px;
}
.ihc-reply-text {
    font-size: 0.87rem;
    color: var(--ihc-text);
    line-height: 1.65;
}

.ihc-ticket-footer { border-top: 1px solid var(--ihc-border); padding-top: 10px; }
.ihc-date { font-size: 0.76rem; color: var(--ihc-muted); }

/* ── Form ── */
.ihc-form-wrap {
    max-width: 600px;
    margin: 0 auto;
}
.ihc-form-header {
    margin-bottom: 28px;
}
.ihc-form-header h3 {
    font-family: 'Playfair Display', serif;
    font-size: 1.4rem;
    color: var(--ihc-heading);
    margin-bottom: 6px;
}
.ihc-form-header p {
    font-size: 0.88rem;
    color: var(--ihc-muted);
}

.ihc-field { margin-bottom: 20px; }
.ihc-field label {
    display: block;
    font-size: 0.83rem;
    font-weight: 600;
    color: var(--ihc-text);
    margin-bottom: 8px;
    letter-spacing: 0.2px;
}
.ihc-field label span { color: var(--ihc-accent); }

.ihc-field input[type="text"],
.ihc-field textarea,
.ihc-select-wrap select {
    width: 100%;
    background: var(--ihc-surface-alt);
    border: 1px solid var(--ihc-border);
    border-radius: 8px;
    color: var(--ihc-text);
    font-family: 'DM Sans', sans-serif;
    font-size: 0.9rem;
    padding: 12px 16px;
    outline: none;
    transition: border-color 0.25s, box-shadow 0.25s;
    -webkit-appearance: none;
    box-sizing: border-box;
}
.ihc-field input[type="text"]:focus,
.ihc-field textarea:focus,
.ihc-select-wrap select:focus {
    border-color: var(--ihc-accent);
    box-shadow: 0 0 0 3px var(--ihc-glow);
}
.ihc-field input::placeholder,
.ihc-field textarea::placeholder { color: var(--ihc-muted); }
.ihc-field textarea { resize: vertical; min-height: 120px; }

.ihc-select-wrap { position: relative; }
.ihc-select-arrow {
    position: absolute;
    right: 14px; top: 50%;
    transform: translateY(-50%);
    pointer-events: none;
    color: var(--ihc-muted);
}
.ihc-select-arrow svg { width: 16px; height: 16px; display: block; }
.ihc-select-wrap select { padding-right: 40px; cursor: pointer; }

/* ── Buttons ── */
.ihc-btn-primary {
    display: inline-block;
    background: var(--ihc-accent);
    color: #fff !important;
    font-family: 'DM Sans', sans-serif;
    font-size: 0.9rem;
    font-weight: 600;
    padding: 12px 26px;
    border-radius: 50px;
    border: none;
    cursor: pointer;
    text-decoration: none;
    transition: opacity 0.2s, transform 0.2s;
    letter-spacing: 0.2px;
}
.ihc-btn-primary:hover { opacity: 0.87; transform: translateY(-1px); }
.ihc-btn-full { width: 100%; text-align: center; border-radius: 8px; padding: 14px; font-size: 0.95rem; }

/* ── Notice ── */
#ihc-notice { margin-bottom: 16px; }
.ihc-notice-success {
    background: rgba(62,207,142,0.1);
    border-left: 3px solid var(--ihc-green);
    border-radius: 0 8px 8px 0;
    padding: 14px 18px;
    color: var(--ihc-green);
    font-size: 0.88rem;
    font-weight: 500;
}
.ihc-notice-error {
    background: rgba(212,74,122,0.1);
    border-left: 3px solid var(--ihc-accent);
    border-radius: 0 8px 8px 0;
    padding: 14px 18px;
    color: var(--ihc-soft);
    font-size: 0.88rem;
    font-weight: 500;
}

/* ── Responsive ── */
@media (max-width: 600px) {
    .ihc-wrap { border-radius: 0; border-left: none; border-right: none; }
    .ihc-stats { flex-direction: row; }
    .ihc-stat { padding: 14px 8px; }
    .ihc-stat-num { font-size: 1.4rem; }
    .ihc-tab-content { padding: 20px 16px; }
    .ihc-header { padding: 16px; }
}